Orders for SteelHounds merchandise are shipped priority mail every Thursday and can take from 2-10 days to receive depending on your location, so please plan accordingly. Merchandise will be shipped to the address given in the "Ship To" section of your order. Prices may vary depending on shipping weight, location, item cost.

If you choose the pick-up offer your order will be available for you 24 hours after the order is received. If you are not visiting the team shop during regular business hours please call ahead to make sure your order is ready and someone will be available to help you.

No refunds will be given on SteelHounds merchandise. Exchanges may be made with a receipt and if clothing item tags are still attached. Customer will be responsible for any additional shipping charges. Exchanges must be made within 20 days of postmark. For additional questions about our policy please call Robin @ 330-747-7825 X5234